PRIVACY POLICY

Last updated: 04.09.2023

Introduction

Welcome to The Loco Group Pte Ltd ("us", "we", or "our"). At Loco Group, we value your privacy and strive to protect your personal information. This Privacy Policy is designed to help you understand how we collect, use, disclose, and safeguard your personal data when you visit our website or use our services.

By accessing or using our website, you consent to the practices described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use our website.

Information We Collect

Personal Information

We may collect personal information that you provide to us voluntarily, such as when you:

  1. Register for an account on our website.

  2. Subscribe to our newsletter.

  3. Make a purchase on our website.

  4. Contact us through our contact form or customer support.

The personal information we collect may include, but is not limited to:

  • Name

  • Email address

  • Phone number

  • Billing address

  • Shipping address

  • Payment information

Non-Personal Information

We may also collect non-personal information automatically when you visit our website. This may include:

  • Internet Protocol (IP) address

  • Browser type and version

  • Pages visited

  • Date and time of your visit

  • Device information

How We Use Your Information

We may use your personal information for the following purposes:

  1. To provide and maintain our website and services.

  2. To process and fulfill orders or requests made by you.

  3. To send you marketing communications, newsletters, and updates about our products or services, provided you have consented to receive such communications.

  4. To respond to your inquiries and provide customer support.

  5. To analyze and improve our website and services.

  6. To comply with legal obligations.

Disclosure of Your Information

We may disclose your personal information to third parties under the following circumstances:

  1. With your consent.

  2. To our service providers, who help us operate our website and provide services to you (e.g., payment processors, shipping companies).

  3. To comply with legal obligations or respond to lawful requests from government authorities.

  4. To protect our rights, privacy, safety, or property, or that of our customers, business partners, or the public.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. You can configure your browser to refuse cookies or alert you when cookies are being sent. Please note that some features of our website may not function properly if you disable cookies.

Security

We employ reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

Your Rights

You have certain rights regarding your personal information:

  1. You can access, update, or delete your personal information by logging into your account or contacting us.

  2. You can unsubscribe from marketing communications at any time.

  3. You can object to the processing of your personal information.

  4. You can request a copy of the personal information we hold about you.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page, and the "Last updated" date will be revised accordingly. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at marketing@super-loco.com

By using our website, you agree to the terms and conditions of this Privacy Policy.